Privacy Policy
Last updated: 18 July 2026
EV Compass ('we', 'us', 'our') is committed to protecting your personal data and respecting your privacy. This policy explains what personal data we collect, why we collect it, how we use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).
1. Who we are
EV Compass is an independent electric vehicle advisory service operated by Steve McNeillie, based in Wiltshire, UK. We are the data controller for the personal data collected through this website. You can contact us at: [email protected].
2. What personal data we collect
We collect the following personal data when you submit an enquiry through our contact form: your name, your email address, the nature of your enquiry (selected from a list), and the content of your message. We do not collect payment information, sensitive personal data, or data from children. We do not use any automated profiling or decision-making.
3. How we use your personal data
We use your personal data solely to respond to your enquiry and, where relevant, to follow up on advice we have provided. Our lawful basis for processing is legitimate interests (Article 6(1)(f) UK GDPR) — specifically, the legitimate interest of responding to enquiries submitted voluntarily by you. We do not use your data for marketing, profiling, or any purpose other than responding to your request.
4. Who we share your data with
We do not sell, rent, or share your personal data with third parties for their own purposes. Your enquiry data is stored securely within the platform that powers this website. We do not transfer your data outside the UK or EEA.
5. Cookies and analytics
This website uses a cookie consent mechanism. We only set non-essential cookies (such as analytics cookies) if you explicitly consent via the cookie banner. Essential cookies necessary for the site to function correctly are set without consent, as permitted under PECR. You can withdraw your consent to non-essential cookies at any time by clearing your browser cookies and declining consent on your next visit.
6. How long we keep your data
We retain enquiry data for no longer than 12 months from the date of your last contact with us, unless we are required to retain it for longer by law or to resolve a dispute. After this period, your data is deleted. You may request earlier deletion at any time (see Section 8).
7. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the security of data transmitted to us electronically.
8. Your rights
Under UK GDPR, you have the following rights: the right to access your personal data; the right to rectification of inaccurate data; the right to erasure ('right to be forgotten'); the right to restrict processing; the right to data portability; the right to object to processing based on legitimate interests; and the right not to be subject to solely automated decision-making. To exercise any of these rights, please email [email protected]. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your data lawfully.
9. Links to other websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal data.
10. Changes to this policy
We may update this privacy policy from time to time. The 'last updated' date at the top of this page will reflect any changes. We encourage you to review this policy periodically.
11. Contact us
If you have any questions about this privacy policy or how we handle your personal data, please contact us at: [email protected].